Contact support
We typically respond within 2–3 business days. Include your device (iPhone/Android), app version, and what you were doing when the issue occurred.
Email zub165@yahoo.comDownload the app
Common questions
Hospital search / location
- Enable Location Services for ER Wait Time in device Settings.
- Check internet connection; search requires network access.
Premium subscription ($3.99/month)
- 30 free searches are included; then subscribe for unlimited searches.
- Use Restore Purchases in Settings → Subscription if you already subscribed.
- Cancel anytime: Apple subscriptions or Google Play subscriptions.
Account & password
- Use in-app password reset from the login screen.
- Delete account: Profile when signed in, or email privacy@mywaittime.com.
Ads
- Banner and occasional ads are shown for free users; premium removes ads.
Privacy & legal
- Privacy Policy (this site)
- Official Privacy Policy
- Terms of Use (EULA)
- privacy@mywaittime.com — data deletion & export
Medical disclaimer
ER Wait Time provides estimated wait times for informational purposes only. It is not medical advice. In an emergency, call 911 or your local emergency number immediately.