🔒 Privacy Policy
SAEED Laboratory Management App
Last Updated: September 19, 2025
1. Introduction
This Privacy Policy describes how SAEED Laboratory Management App ("we," "our," or "us") collects, uses, and protects your personal information when you use our mobile application. We are committed to protecting your privacy and ensuring the security of your personal and medical data.
2. Information We Collect
2.1 Personal Information
| Data Type |
Purpose |
Storage Location |
| User ID & Login Credentials |
Account authentication and access control |
Encrypted local storage + secure backend |
| Email Address |
Account recovery and notifications |
Secure backend database |
| Password (Hashed) |
Secure authentication |
Encrypted backend storage |
| Full Name |
Patient identification and records |
Local SQLite + backend sync |
| Phone Number |
Contact and appointment scheduling |
Local SQLite + backend sync |
| Date of Birth |
Medical records and age verification |
Local SQLite + backend sync |
| Medical History |
Healthcare management |
Local SQLite + backend sync |
| Test Results |
Laboratory data management |
Local SQLite + backend sync |
| Appointment Data |
Scheduling and calendar integration |
Local SQLite + backend sync |
| Payment Information |
Billing and transaction records |
Local SQLite + backend sync |
2.2 Technical Information
- Device Information: Device type, operating system, app version
- Usage Analytics: App performance, feature usage, error logs
- Network Information: IP address, connection type (for backend sync)
- Location Data: Only if explicitly enabled for appointment scheduling
3. How We Use Your Information
3.1 Primary Uses
- Account Management: User authentication, profile management, account recovery
- Medical Records: Patient data management, test result storage, medical history tracking
- Appointment Scheduling: Calendar integration, appointment reminders, scheduling management
- Laboratory Operations: Test ordering, result processing, report generation
- Billing & Payments: Payment processing, invoice generation, financial records
- Data Synchronization: Hybrid storage system (local + cloud backup)
3.2 Secondary Uses
- App Improvement: Performance optimization, feature development
- Customer Support: Technical assistance, issue resolution
- Compliance: Regulatory requirements, audit trails
- Security: Fraud prevention, unauthorized access detection
4. Data Storage & Security
🔐 Security Measures
- Encryption: All data encrypted in transit (HTTPS) and at rest (AES-256)
- Authentication: Multi-factor authentication support
- Access Control: Role-based permissions and secure API endpoints
- Local Storage: SQLite database with encryption
- Backend Security: Django REST Framework with token authentication
- Regular Backups: Automated backup systems with encryption
4.1 Hybrid Storage System
Our app uses a hybrid storage approach:
- Local Storage: SQLite database on your device for offline access
- Cloud Sync: Secure backend synchronization when online
- Data Priority: Local data takes precedence, with cloud as backup
- Conflict Resolution: Automatic conflict resolution with user notification
5. Data Sharing & Third Parties
5.1 We Do NOT Share Your Data With:
- Marketing companies or advertisers
- Data brokers or analytics companies
- Social media platforms
- Third-party apps without your explicit consent
5.2 Limited Sharing Scenarios
- Healthcare Providers: Only with your explicit consent for medical care
- Legal Requirements: When required by law or court order
- Emergency Situations: To protect your health or safety
- Service Providers: Trusted partners for app functionality (with strict data protection agreements)
6. Your Rights & Control
6.1 Access & Portability
- View all your personal data stored in the app
- Export your data in standard formats (JSON, CSV)
- Request a copy of your complete data profile
6.2 Correction & Updates
- Update your personal information at any time
- Correct inaccurate or outdated data
- Modify your preferences and settings
6.3 Data Deletion
🗑️ Account Deletion Request
To permanently delete your account and all associated data:
- Send an email to: zub165@yahoo.com
- Subject line: "Account Deletion Request - SAEED Lab App"
- Include your registered email address and user ID
- Specify if you want immediate deletion or a 30-day grace period
What gets deleted:
- All personal information and medical records
- User account and login credentials
- Test results and laboratory data
- Appointment history and scheduling data
- Payment and billing information
- All local and cloud-stored data
Processing Time: Account deletion will be completed within 30 days of your request.
7. Data Retention
7.1 Retention Periods
- Active Accounts: Data retained while account is active
- Inactive Accounts: Data retained for 3 years after last activity
- Medical Records: Retained for 7 years (legal requirement)
- Financial Records: Retained for 7 years (tax compliance)
- Deleted Accounts: Complete deletion within 30 days of request
8. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at zub165@yahoo.com.
9. International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your data.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the app
- Sending you an email notification
- Displaying a prominent notice in the app
Your continued use of the app after any changes constitutes acceptance of the new Privacy Policy.
11. Compliance & Certifications
- HIPAA Compliance: Healthcare data protection standards
- GDPR Compliance: European data protection regulations
- CCPA Compliance: California consumer privacy rights
- SOC 2 Type II: Security and availability standards
12. Contact Us
⚠️ Important Notice
This Privacy Policy is effective as of September 19, 2025. By using the SAEED Laboratory Management App, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your information as described herein.