Privacy Policy

Effective Date: August 15, 2024

Last Updated: August 15, 2024

⚠️ Medical Disclaimer

This app is for educational purposes only and is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

1. Information We Collect

1.1 Information You Provide

Account Information: Email address, username, and password when you create an account
Medical Information: Patient symptoms, medical questions, and HOPI notes you generate
Voice Data: Audio recordings when using voice dictation features
Content Reports: Reports you submit about AI-generated content
Subscription Information: Purchase history and subscription status

1.2 Automatically Collected Information

Device Information: Device type, operating system, app version
Usage Data: Feature usage, interaction patterns, error logs
Location Data: General location (country/region) for language preferences

2. How We Use Your Information

Provide and improve our AI-powered medical assistance services
Generate HOPI notes and medical responses
Process subscription payments and manage your account
Respond to your support requests and content reports
Analyze app usage to improve functionality
Comply with legal obligations and enforce our terms

3. Subscription and Payment Information

Auto-Renewable Subscriptions

Premium Monthly: $9.99/month, automatically renews unless cancelled
Premium Yearly: $99.99/year, automatically renews unless cancelled
Cancellation: Manage subscriptions in your Apple ID account settings
Refunds: Contact Apple Support for subscription refunds

Payment Processing: All payments are processed securely through Apple's App Store payment system. We do not store your payment information.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

Service Providers: With trusted third-party services that help us operate the app
Legal Requirements: When required by law or to protect our rights
Content Moderation: Content reports may be shared with our moderation team
Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information:

Encryption of data in transit and at rest
Secure authentication and access controls
Regular security assessments and updates
Limited access to personal information on a need-to-know basis

6. Data Retention

Account Data: Retained while your account is active
Medical Information: Retained for 7 years as required by medical record regulations
Voice Data: Deleted within 30 days of processing
Usage Data: Retained for 2 years for analytics and improvement
Content Reports: Retained for 1 year for moderation purposes

7. Your Rights and Choices

Access: Request a copy of your personal information
Correction: Update or correct your information
Deletion: Request deletion of your account and data
Portability: Export your data in a machine-readable format
Opt-out: Unsubscribe from marketing communications

8. Children's Privacy

Our app is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. International Users

If you are using our app from outside the United States, please note that your information may be transferred to and processed in the United States. By using our app, you consent to such transfer and processing.

10. Legal Basis for Processing (GDPR/CCPA)

Consent: For marketing communications and optional features
Contract: To provide our services and process payments
Legitimate Interest: For app improvement and security
Legal Obligation: To comply with medical record retention laws

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy in the app and updating the "Last Updated" date.

12. Contact Us

For privacy-related questions or concerns:

Email: support@medicalassistant.com

Response Time: Within 24 hours

13. HIPAA Compliance

While we strive to protect your health information, this app is not a covered entity under HIPAA. We recommend not sharing highly sensitive medical information through this app. For medical emergencies, contact emergency services immediately.